Scottish Health and Care Experience Survey Results 2022
The Scottish Health and Care Experience Survey is a postal survey which was sent to a random sample of people who were registered with a GP in Scotland. Questionnaires were sent out in November 2021 asking about people’s experiences during the previous 12 months. The results have now been released and we are very pleased to report the extremely high ratings Carradale Surgery practice received, especially at a time when Health Care was dealing with the Covid Pandemic. Dr Elder would like to express his sincere thanks to all patients who responded to the survey and to the whole Carradale Surgery team for continuing to provide excellent care and commitment to our community.
Full results for every Scottish GP practice (Carradale results can be found by choosing Dr Malcolm R Elder in the drop down GP lists) at: https://publichealthscotland.scot/.../healt.../introduction/
Both the Scottish Government and PHS are involved in the planning and organisation of the survey, as well as analysing and reporting on the survey responses. An approved patient survey contractor, Quality Health, was appointed to administer the survey fieldwork on their behalf.
May Holidays - GP Closure dates
Have you ordered repeat prescriptions? Don't get caught short over the May holiday Mondays, so please order in good time.
The surgery will be closed on Monday, 2 May and Monday, 9 May.
|April 2022 |
COVID-19 Booster Vaccinations
It has been brought to our attention covid booster vaccination appointments have been sent to patients with inaccurate information by the National Hub. Unfortunately, this is outwith the control of the practice.
All eligible Carradale patients will be vaccinated in Carradale Village Hall on 23 April NOT Campbeltown on 16 April.
Please ignore any letters you have received advising you to attend on 16 April in Campbeltown. We have been informed new letters will be sent to patients this week advising of the 23 April clinic in Carradale Village Hall.
Spring boosters of COVID-19 vaccine are for patients aged over 75 or those who are immunosuppressed
We urge patients to refrain from contacting the practice if you are unable to make the date for your age group but to contact the telephone number on the appointment letter.
Currently we are unaware of a date for Skipness Patients.
Locum Cover (19-22 April)
Dr Carsten Kornfield will be covering for Dr Elder as Locum Doctor at Carradale Surgery from Tuesday, 19 April – Friday, 22 April 2022
The surgery will be closed on
Friday, 15 April & Monday 18 April 2022
Please make sure you order your prescriptions in good time
If you require to contact a doctor urgently you should telephone
NHS 24 on FREEPHONE 111
Or in an emergency dial 999
Please be kind to our staff
Our staff are people just like you dedicated to delivering healthcare & social care services 💙 Please help us focus on #caring for you by being #kind to our staff.
#Nurses #GPs#AHPs #OTs #SocialCareWorkers #SocialWorkers #healthcareworkers #Physiotherapists #Staff #NHSStaff
Fantastic opportunity to take up a position in a very well-established practice in Argyll. Due to impending retirement as a single-handed GP, Dr Malcolm Elder is looking for an experienced GP to take over as the GP Principal at Carradale Surgery. Based on the stunning east coast of Kintyre our rather unique remote and rural dispensing practice offers a modern, high standard of medicine while maintaining a traditional family doctor role. CLOSING DATE: 25 February 2022
IMPORTANT ANNOUNCEMENT FOR Campbeltown Drop-In Clinics are scheduled throughout January 2022.
COVID-19 Booster Vaccination Campbeltown Drop-Ins
Campbeltown Hospital, Ralston Rd, Campbeltown PA28 6LE
(Use the Audiology door entrance on arrival).
Thursday 13th 3-7pm
Saturday 15th- 10-4 pm
Thursday 20th 3-7 pm
Saturday 29th 10-4 pm
Eligible cohorts aged 18 years and older can now get their COVID-19 booster vaccination 12 weeks after your second or third dose.
Argyll and Bute Covid-19 Booster Vaccination Clinics are regularly updated and published on our website to book online or visit a drop-clinic visit bit.ly/ABVacClinics
or scan the QR code below.
DO NOT ATTEND ANY CLINICS: If you have even mild #Coronavirus
symptoms if you are self-isolating or living with someone who is self-isolating due to coronavirus. Please do not attend for your vaccination until their period of isolation is over even if you have a negative PCR test result, or have tested positive in the last 4 weeks (12 weeks for under 18s) first or the second dose.
Carradale Surgery are looking forward to welcoming Maris Cawthorn, a 5th year medical student from the University of Aberdeen who will be with us from Monday, 17 January until Friday, 4 March.
The university and students highly value these placements to learn about remote and rural General Practice. Thank you in advance to all the patients who help with developing our future doctors.
Festive Opening Hours:
Fri 24th Dec 9.00am - 4.30pm
Mon 27th Dec CLOSED
Tues 28th Dec CLOSED
Wed 29th Dec 9.00am - 5.30pm
Thurs 30th Dec 9.00am - 5.30pm
Fri 31st Dec 9.00am - 4.30pm
Mon 3rd Jan CLOSED
Tues 4th Jan CLOSED
We have been alerted this afternoon (29/11/21) that a patient received a call from 02038404675. The man had an unrecognisable accent and claimed to be from Carradale Surgery. He asked very intimate questions and wanted to know what medications the patient was on. This is extremely concerning for all concerned and we would like to reassure you that only local surgery staff should be contacting you about medications.
Carradale Surgery are looking forward to welcoming Jonathan McKeown, a 5th year medical student from the University of Aberdeen who will be with us from Monday, 1 November until Friday, 17 December. The university and students highly value these placements to learn about remote and rural General Practice. Thank you in advance to all the patients who help with developing our future doctors.
Covid Vaccination Exemption Certificates
Covid Vaccination Booster Info
We have once again been inundated with queries this week and are hearing there are a lot of confusing messages going around regarding the Booster Vaccinations and venues.
We have been in touch with the local vaccinator team and can confirm that Carradale and Skipness patients CANNOT attend the Booster clinic in the Victoria Hall, Campbeltown this weekend.
The next date for a clinic in SKIPNESS is 18 NOVEMBER at Skipness village hall and is for Skipness residents over 50 and patients will receive an appointment from the Health Board.
The next date for a clinic in CARRADALE is 20 NOVEMBER at Carradale village hall for over 50s and patients will receive an appointment from the Health Board.
Other dates have still to be confirmed.
Any queries regarding Covid-19 Booster vaccinations should be directed to the NHS Highland Vaccination Hub TEL: 01463 705531
We wish to put out a special plea to please, please DO NOT telephone Carradale Surgery regarding Covid Booster vaccinations.
Further Covid Booster Update
Please see telephone number 01463 705531 (NHS Highland) for Vaccination Enquiry Hub.
We are really sorry, but…..PLEASE DO NOT TELEPHONE THE SURGERY WITH COVID BOOSTER QUERIES.
The practice has been inundated with calls today regarding Covid boosters. The high level of calls resulted in other patients being unable to get through.
Covid booster clinics are being held by NHS Highland and NOT the Practice. The practice staff are therefore unable to answer any queries regarding the booster drop in clinics.
We understand the last of the NHS Health Board letters were only sent out yesterday and that they only have vaccine for Carradale and Skipness patients who are due in October & patients will be turned away if not 24 weeks since their 2nd vaccine.
Covid-19 Booster Update
We have been informed that NHS Highland Health Board are sending out the attached letter to eligible patients regarding the Booster clinics which will take place as follows:
Skipness Village Hall on Thursday, 14 October between 2pm and 4pm
Carradale Village Hall on Saturday, 16 October between 10 am and 4pm.
Any queries regarding your booster should be directed to the telephone number on the letter.
Covid-19 Booster Vaccination Programme
We have received a number of patient enquiries regarding Covid-19 Booster vaccinations. We currently do not have any further information to pass on except that NHS Highland Health Board will be arranging all the booster clinics across mainland Highland instead of GP surgeries. We understand patients will be informed by letter.
Covid boosters should be at least 6 months after 2nd vaccine.
Please do not contact the surgery about booster Covid-19 vaccinations as we will post further information when we know more. Thank you!
Winter Flu Clinics
Winter flu vaccination clinics are well underway in both Carradale and Skipness, including housebound patients.
Flu vaccination is being offered to all age 50 and over, as well as those under 50 with chronic health conditions.
We are working our way through the age cohorts and the Carradale surgery staff will contact all patients directly to arrange flu vaccinations.
Carradale Surgery Public Holiday - 27 September
The surgery will be closed on Monday 27th September. Please make sure you order your prescription in good time.
If you need to contact a doctor urgently you should telephone
NHS 24 on FREE PHONE 111 or in an Emergency dial 999
Lateral Flow Test Kits in Stock
Carradale Surgery have Lateral Flow Test Kits in stock, should you need one. Lateral Flow Device (LFD) also known as a rapid test is for routine testing for people that do not have symptoms. More details about the test can be found at NHS Inform Lateral Flow Tests
Please Book a PCR Online https://bit.ly/Book_PCR_Test or call 119 if you have symptoms or are told to by Test and Protect.
Holiday Closure - 5 July
Have you ordered repeat prescriptions? Don't get caught short over theJuly holiday Monday, so please order in good time.
The surgery will be closed on Monday, 5 July.
Health Board workers have arrived this morning (Monday, 21 June) to replace the pillars at the front of the surgery building. Please could all patients and visitors use the back door - there is a bell at the back door to ring for attention.
Huge Congratulations to our Administrator Maryann Gosling, who has successfully passed the Level 2 Dispensing Assistant course.
“Maryann is a highly valued member of the Carradale Surgery team and has worked extremely hard through these Covid-19 times to continue with surgery work whilst at the same time completing the coursework.” Dr Malcolm Elder
“Congratulation Maryann. Due to Covid-19 the course took longer to complete than anticipated, but you remained positive and diligent throughout. It was a delight to be your tutor and I wish you well in the next step of your career.' Marjorie Leighton, Integrated Pharmacist for Kintyre
Maryann will now use her new qualification to dispense medication in the surgery alongside other team members.
Covid Vaccination Record
It is now possible to access your COVID vaccination record via the nhsinform.scot website.
As the Carradale clinics were organised by the practice and not via blue letters, none of our patients have usernames, but if you click on the ‘recover username’ option it is possible to create one.
We are hearing from other practices that some patients information is unable to access. This is likely to be due to early teething problems with the nhs website and will hopefully resolve in next few days.
Dr Elder is looking to recruit a Part-Time Salaried GP
This is a unique opportunity for an enthusiastic GP or GP’s, at any stage of their career, to join us to cover 18 weeks per annum in 1–4 week blocks throughout the year. The position may suit a portfolio career GP incorporating other roles in the UK or overseas. Alternatively, for someone who wishes to fit around family commitments or looking for a better work/life balance. Discover the joy of being a Remote and Rural GP in a wonderful location.
More details on our Vacancies Page
May Closures - Order Repeat Prescriptions Early
Have you ordered repeat prescriptions? Don't get caught short over the two May date Holidays. Please order in good time.
The surgery will be closed on both Monday, 3 May and Monday, 10 May.
Carradale Surgery Prescription Deliveries
With Covid restrictions easing we shall be reverting back to once-a-week prescription deliveries on Thursdays, starting from w/c 3 May 2021.
Side effects of the coronavirus vaccines
Carradale Surgery are looking forward to welcoming Roisin Thom, a 5th year medical student from the University of Aberdeen who will be with us from Monday, 29 March until Wednesday, 28 April. Roisin will be splitting her placement between Carradale and Tarbert Practices and so will be in Carradale on Monday and Tuesdays and in Skipness on Wednesday. The university and students highly value these placements to learn about remote and rural General Practice. Thank you in advance to all the patients who help with developing our future doctors.
Have you ordered repeat prescriptions? Don't get caught short over the Easter Holidays. The surgery will be closed on Friday, 2 April and Monday, 5 April.
**Covid-19 Vaccination Update**
With the arrival of vaccines on Wednesday, a rapidly planned clinic was held yesterday. We are pleased to report that 70% of Carradale Surgery adult patients have now received their first dose of COVID-19 vaccine.
Over 80’s - 100% vaccination uptake
Age 75-79 - 100% vaccination uptake
Age 70-74 - 98% vaccination uptake
Age 65-69 - 95% vaccination uptake
Age 16-64 with underlying health problems -84% uptake
Age 60-64 - 85% uptake
If you are undecided about accepting your vaccine, please contact reception as Dr Elder is happy to discuss your vaccine concerns and provide information.
Tomorrow is the last day for Felicity Reilly our Aberdeen University 5th year placement student. Felicity has been a huge help to the team and especially in the role out of covid vaccinations.
It has been great to have you in Carradale and we wish you all the best with your final few months of university placements and graduating in the summer.
A big thank you to all the patients who assisted with Felicity's placement via telephone, video or face to face consultations.
**Covid-19 Vaccination Update**
We are delighted to be progressing well with our Covid vaccinations and thought you might like an update on where we are at in our area covering from Skipness in the north to Ballochgair in the south.
As of today 40% of our patients over 18 yrs old have received their first dose of COVID-19 vaccine. This is made up from the following age groups including house bound and extremely clinically vulnerable patients:
Over 80’s - 100% vaccination uptake
Age 75-79 - 98% vaccination uptake
Age 70-74 - 96.6% vaccination uptake
At risk patients (shielding) - 96% vaccination uptake
The vaccinations of the 65-69 age group, and the 16-64 age group with underlying health problems are underway.
Dr Elder said: “The progress we have made in the vaccine programme to date is amazing and has been achieved by the whole surgery team and patients working together to maximise appointments. I can confirm we have not wasted a single dose to date, as we have been able to call patients on a standby list at short notice. A big thank you to everyone as your cooperation has been and is very much appreciated. Thank you also for your patience and understanding for the slight delays in the daily surgery routine work in our quest to roll out vaccines to you all as rapidly and as safely as we can."
The New Couch has arrived!
The couch is wider and is hydraulically operated to allow raising and lowering which will be of great benefit to many of our patients and the GP.
May we take this opportunity on behalf of patients to thank
Cour Community Windfarm Fund for their generous donation, as well as donations from the Carradale Surgery Patient Group and Dr Elder to make this purchase possible - THANK YOU.