Reception Opening Times

Reception is open during the times noted below. 

The surgery telephone will be manned for urgent or emergency calls, out with reception hours between 8.00am and 6.00pm Monday to Friday.

Please click on the tabs above for full details of "Consulting Times", "Out of Hours" and "Public Holidays"

Appointments

In order to minimise the spread of the virus, we are triaging all requests for appointments and encouraging patients to engage in telephone and video consultations in the first  instance.  If the clinician then decides it is necessary for you to be seen face to face in the surgery, this will be arranged for you. 

Please telephone the surgery during reception opening hours on 01583 431376 to make your appointment.

GP Consulting Times – Carradale Surgery

GP Consulting Times – Skipness Village Hall

House Calls

When a patient is too ill or frail to attend the surgery, the Doctor may visit the patient at home.  Requests for Home Visits should be made by telephoning the surgery (01583) 431376 between 9am and 10am

Nurse Appointments

These may be booked through reception on 01583 431376.  

Out of Hours

When the surgery is closed during the working week, i.e. overnight – from 6.00 p.m – 8.00 am Monday to Friday, and at weekends – from 6.00pm Friday to 8.00 am Monday, you can call 111 (NHS 24) to speak to a triage Nurse.

Your needs will be assessed and advice offered, or arrangements will be made for you to see a Doctor.

Please do not ask to see a Doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in a serious emergency. Chest pains and / or shortness of breath constitute an emergency.

If you think you need to visit A&E, but it is not life-threatening, call NHS 24 on 111

The NHS24 telephone service is available – day and night – to direct you to the service you need, often closer to home and without the need to travel to A&E. This could include self-care, GP, pharmacy, minor injuries or a referral for clinical assessment.

If you still need to attend A&E following this assessment, you will be given a safe time for this to happen.

From 1 December 2020, you are asked to:

• use the NHS inform website to access advice on common symptoms, guidance for self-help and where to go if further medical care is needed

• contact your local GP practice during the day for an appointment or over the phone advice

• use the NHS 24 telephone service on 111 day or night if you think you need A&E but it is not life-threatening

• use the NHS 24 111 Mental Health Hub and Breathing Space telephone helpline to access mental health advice and guidance

• use NHS 24 111 service and NHS inform out of hours when you are too ill to wait for your GP Practice to open, or for worsening symptoms of COVID-19; and

• use NHS 24 telephone service 111 for non-life threatening but painful injuries, such as a deep cut, a broken or sprained ankle or a painful burn injury to get an appointment at your local minor injuries unit.

In emergencies, you should continue to call 999 or go directly to A&E.

Public Holidays and Closures 2021

The surgery will be closed on the following dates for public holidays and training days:

• Friday 1^st January 2021 (New Years Day)
• Monday 4^th January 2021 (2^nd January)